Technical Manager

As Technical Manager you would be primarily responsible for overseeing all technical aspects related to the own label product portfolio, offering technical guidance and support throughout the development process, from concept to launch. You would also be involved in ensuring timely product launches and maintains accurate technical information for all products with ongoing monitoring of the products and supplier performance.

Key Accountabilities

• Provide technical support and direction during the development of own label products from concept through to launch, ensuring that new products are launched on time, accurate technical information maintained and products sourced are safe and legal.
• Oversee the management of product data across the various data systems ensuring accuracy, completeness, and integrity, with systems in place to monitor on a regular basis.
• Conduct visits to own label product supplier sites as required for site approval, participation in pre-production and first production trials, addressing any arising product issues and conducting routine due diligence when necessary.
• Support and review product specifications, artwork, marketing collateral, and other technical or non-technical documents
• Internal, customer and 3rd party (professional & trade bodies) liaison, interaction and support as required, which includes customer complaints & queries, identifying trends, aiming for continual reduction in complaints.

Person Profile

• Food Science or Technology Degree (Desirable)
• Substantial proven experience required in a manufacturing/foodservice/retail environment
• Proven planning & organising skills with the ability to manage projects.
• Strong drive and adaptability ensuring deliverables are met efficiently and effectively.
• Ability to prioritise and manage your workload and that of your team.
• Strong communication skills.
• Good stakeholder management and organisation skills.
• Strong attention to detail with the ability to interpret and analyse technical information and provide insight to non-technical representatives

REF: PR/013149

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