Field Service Engineer

Our client, a global leader in bakery technology and automated production systems, is seeking an experienced Field Service Engineer to join its UK operations. This is an excellent opportunity for a technically skilled engineer to work with advanced bakery equipment and complete integrated production lines, supporting customers across the UK, Ireland and occasionally internationally.

 

The business designs, manufactures and installs sophisticated standalone machinery and fully automated bakery production lines for customers worldwide. This role offers the opportunity to join a highly respected engineering organisation at the forefront of innovation within the food manufacturing industry.

 

Job Role

Reporting to the Customer First Manager, the Field Service Engineer will be responsible for providing high-quality engineering support to customers across the UK and Ireland, with occasional international travel. You will carry out servicing, preventative maintenance, repairs, fault finding, installations and commissioning activities while ensuring the highest standards of safety, quality and customer service.

 

Working autonomously and directly with customers, you will play a key role in minimising equipment downtime, maximising production performance and supporting customers throughout the full lifecycle of their equipment.

 

This is a full-time, permanent, home-based role offering excellent training, career development and the opportunity to work with some of the most advanced bakery production equipment available within the industry.

 

Responsibilities

• Carry out mechanical and electrical servicing, repairs and preventative maintenance across a wide range of bakery manufacturing equipment.
• Diagnose and resolve mechanical, electrical and automation faults to minimise equipment downtime.
• Perform fault finding across automated control systems, electrical circuits, pneumatic systems and associated equipment.
• Read and interpret electrical and pneumatic schematics to identify faults and implement effective solutions.
• Support and supervise the installation of equipment ranging from standalone machinery through to complete automated production lines.
• Lead equipment commissioning, functional testing and performance validation activities at customer sites.
• Carry out planned preventative maintenance to maximise equipment reliability and production uptime.
• Conduct root cause analysis and recommend corrective actions to prevent recurring equipment failures.
• Produce accurate inspection reports, risk assessments and method statements.
• Act as a key technical point of contact for customers, providing engineering guidance and support before, during and following installations.
• Work closely with internal departments, suppliers and customers to resolve technical and operational issues.
• Support the Sales team by providing technical advice regarding equipment upgrades, refurbishment opportunities and spare parts requirements.
• Represent the business at customer meetings and industry events when required.
• Ensure all engineering activities are completed in line with Health & Safety, quality and compliance requirements.
• Contribute towards continuous improvement initiatives across the engineering and customer support teams.
• Travel extensively across the UK and Ireland, with occasional overseas assignments when required.
• Provide flexibility to support customers outside standard working hours, including overtime and occasional weekend work.

 

Personal Profile

• NVQ Level 3 or equivalent qualification in Electrical, Mechanical or Multi-Skilled Engineering.
• Previous experience working as a Field Service Engineer, Maintenance Engineer or similar engineering position.
• Strong mechanical and electrical fault-finding experience within a manufacturing or industrial environment.
• Excellent understanding of preventative maintenance, fault diagnostics and root cause analysis.
• Ability to confidently read and interpret electrical and pneumatic schematics.
• Experience working with PLC-controlled systems would be advantageous.
• City & Guilds 18th Edition / BS7671 Wiring Regulations qualification.
• Experience working within the bakery, food manufacturing or wider FMCG industry would be highly advantageous.
• Engineers from other food sectors, including meat, fish or dairy manufacturing, will also be considered.
• IPAF / MEWP certification would be beneficial.
• Strong IT skills, including Microsoft Office.
• Excellent problem-solving abilities with a logical and methodical approach to fault finding.
• Strong communication and customer service skills with the ability to build effective relationships with customers and colleagues.
• Comfortable working independently and managing your own workload.
• Flexible approach to working hours, including overtime, weekend work and working away from home when required.
• Full UK driving licence and the right to work in the UK.

 

Benefits include:

Competitive basic salary, dependent on experience.

Generous overtime package.

Company vehicle.

Company tools.

Mobile phone and laptop.

Contributory pension scheme.

Additional employee benefits.

Structured training and development programme.

Coaching and mentoring from experienced industry professionals.

Excellent career progression opportunities within a global engineering organisation.

Opportunity to work on high-profile projects and cutting-edge automated bakery production systems.

A varied and autonomous role with travel across the UK, Ireland and occasionally internationally.

 

Ref Code: W013313

 

To apply, please send your comprehensive CV in strict confidence, quoting the reference above and for the attention of Jon Hemming-Nash. Please include your current salary details within your application.

 

Due to high response levels, only shortlisted candidates will be contacted. If you have not received a response within one week, regrettably your application has not been successful on this occasion.