Commercial Account Manager

An exciting opportunity has arisen to join a growing and successful food business supplying some of the UK’s leading retail customers.

This is much more than a traditional customer service role. You’ll take ownership of key customer relationships, manage the flow of orders and forecasts, and work closely with commercial, supply chain and operational teams to deliver an excellent customer experience.

You’ll also lead and support a small customer account team, giving you valuable leadership experience and the opportunity to develop your wider commercial skills.

The role

Manage relationships with key retail customers
Oversee customer orders, forecasts and stock availability
Monitor service levels and delivery performance
Work closely with logistics, operations and supply chain
Analyse sales, customer performance and profitability
Support commercial projects and customer initiatives
Lead and develop a small customer account team
Identify opportunities to improve processes and customer service

What we’re looking for

Experience in customer account management, customer supply chain or a similar commercial role
Exposure to retail or key account customers
Strong analytical and Excel skills
Excellent communication and organisational abilities
Commercially minded, proactive and confident taking ownership
Previous team leadership experience would be advantageous
SAP experience would be beneficial

A great opportunity for someone ready to take the next step in their commercial career, with genuine scope to progress towards National Account Management or a broader Commercial role.

Interested?

Ready to take the next step? Send your CV to our People Consultant, Lisa Fox, and have a chat about your future.

Applicants must be based in the UK with full working rights.

Due to high application volumes, if you do not hear from us within a week, unfortunately your application has not been successful on this occasion.