The Role:
The Head of Technical and Compliance is responsible for ensuring that each of our clients manufacturing sites produce safe, legal, sustainable, authentic and high-quality foods to specification whilst maintaining standards in budget control, H&S and customer satisfaction.
The Head of Technical and Compliance works closely with other departments including Operations, NPD, Logistics, Procurement and Sales Orders to provide a holistic service to our internal and external customers.
Member of the Senior Leadership Team, reporting in Newry, Northern Ireland.
Head of Technical and Compliance Duties:
- Putting Staff Welfare and Food Safety first in all decisions.
- Retailer and BRCGS Audit Management
- Food Specific Legal compliance.
- Compliance to customer requirements and standards.
- Service Supplier Management
- Maintain a high standard of Health and Safety standards across all sites.
- Keeping up to date and Horizon scanning for food safety and legality concerns.
- Facilitate the day-to-day Technical Management of ingredient approval, food production and distribution.
- Lead the HACCP Team.
- Management of a large multidisciplinary team within the Technical and Compliance Department.
- Lead the Technical and Compliance Function to ensure they are engaged and high performing with a focus on problem solving and teamwork.
- Manage and assist the Sustainability and H&S functions on site.
- Manage the resolution and close out of issues / incidents which have been escalated.
- Identify and implement Best Practice within the Technical and Compliance function to help facilitate business improvements
- Accountable for ensuring that new products and processes are introduced to site that are safe, legal and compliant with customer requirements and on time.
- Develop and maintain a positive proactive relationship with key retail and export customers.
- Chair monthly technical meetings
- Set and report on relevant KPI's and objectives.
- Work closely with the Operations team to achieve best results for food safety and efficiency.
- Ensure all product specifications are continually reviewed and in line with customer requirements, agreed brand standards, operational capabilities and agreed cost standards.
- Drive Lean Manufacture, standardisation, and continuous improvement across the Technical and Compliance team.
- Work closely with and facilitate the Business Support and IT functions of the site to introduce Digital transformation to Technical administration.
- Contribute to the culture team and help to create an environment where we retain our teams and nurture them to be the best versions of themselves at work.
- Support projects to meet site Sustainability and H&S Targets
Required Skills and Competencies
Demonstrable experience leading multidisciplinary technical teams in a food manufacturing environment
Experience in effective BRCGS and Retailer Audit management.
Effective and proven project management skills
Strong people and time management skills
Firm decision making
KPIs – Targets to be reviewed Annually and results reported monthly at the SLT Meeting.
- Complaints per Hundred Thousand Units
- External and Internal Audit non conformances
- Average Wibit Score
- Technical Monthly Budget.
- Site Accident levels
- Recycling levels
- Carbon Footprint
